Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Is it possible to create a search index for knowledge article documents from VBCS — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is it possible to create a search index for knowledge article documents from VBCS

Question
15
Views
0
Comments
edited Jun 8, 2022 8:36AM in Agent Desktop

Summary

Indexing for knowledge articles

Content

Hello,

Is it possible to create a search index in Visual builder for knowledge articles so that if we search for any particular document say "ABC", then only that particular document or answer should be returned in the search page. Currently other documents are also shown in the search result.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!