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Is it possible to create a search index for knowledge article documents from VBCS

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edited Jun 8, 2022 8:36AM in Agent Desktop

Summary

Indexing for knowledge articles

Content

Hello,

Is it possible to create a search index in Visual builder for knowledge articles so that if we search for any particular document say "ABC", then only that particular document or answer should be returned in the search page. Currently other documents are also shown in the search result.

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