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Language Pack in Service Cloud

Question
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edited Jun 4, 2020 6:46PM in Agent Desktop

Summary

Langcvt utility in Service Cloud

Content

Hi friends,


Has anyone used the 'Langcvt' utility in Service Cloud? I beleive it converts the message bases and pre-populated knowledge base to the new language supported by Service Cloud. How do we enable it?

~NJ

Version

19D

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