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Remove Recently Used Topics — Cloud Customer Connect

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Remove Recently Used Topics

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Comments

Jun 22, 2020 10:09PM edited Jun 22, 2020 10:09PM in Agent Desktop 2 comments

Content

We are redoing our workspaces with new Topics and Disposition. Agents still have our former Topics and Dispositions still show in their Recently used list, how can we eliminate those?

Version

19C

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Service Console

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