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Keeping an audit when using a workspace — Cloud Customer Connect
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Keeping an audit when using a workspace

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edited Jun 23, 2020 6:10PM in Agent Desktop 1 comment

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Hello!

Is there anyway, other than using custom processes to keep an audit when records (custom objects) are being amended?

So let's say we have a workspace for a custom object with 10 fields. If all 10 fields change, is there anyway other than a custom process to record than change i.e. old data and new data?

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