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Is there a way to get a "reply all" button on incidents? — Cloud Customer Connect
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Is there a way to get a "reply all" button on incidents?

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edited Jun 8, 2022 10:31AM in Agent Desktop 6 comments

Summary

When replying to a mail involving more than one person, there is no reply all button

Content

We ahve a scenario where a number of people are included in an incident and we need to reply to them all at one go.... current i have to attach each contact again individually, but would love to be able to just reply all.... does anyone know if this is possible?

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