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Mailing lists with incidents — Cloud Customer Connect

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Mailing lists with incidents

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Jun 25, 2020 10:05AM edited Jun 8, 2022 10:31AM in Agent Desktop 4 comments

Summary

Can you create a mailing list for incidents?

Content

Does anyone know if there is a way to create a mailing list for incidents? Or is this limited to the mailing tool only?

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