Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
create incident from rejected email by mail filters — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

create incident from rejected email by mail filters

Received Response
14
Views
1
Comments
edited Jul 1, 2020 5:35PM in Agent Desktop 1 comment

Summary

create incident from rejected email by mail filters

Content

Hi ,

We have a requirement where we want to process the email rejected by Spam Filters based on certain selection and create as an Incident. 

Please let us know is there a way to create incident from Spam Filtered email.

Also How to stop email getting converted as Incident.

Thanks

Jagadeesh G

 

 

 

 

Version

20C
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!