create incident from rejected email by mail filters

Summary

create incident from rejected email by mail filters

Content

Hi ,

We have a requirement where we want to process the email rejected by Spam Filters based on certain selection and create as an Incident. 

Please let us know is there a way to create incident from Spam Filtered email.

Also How to stop email getting converted as Incident.

Thanks

Jagadeesh G

 

 

 

 

Version

20C