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HTTP-PATCH method to update an incident's custom object field. — Cloud Customer Connect
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HTTP-PATCH method to update an incident's custom object field.

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edited Jul 6, 2020 4:34PM in Agent Desktop 3 comments

Summary

Patch an incident's link custome object

Content

Hi all,

We Need help patching an incidents custom Object's  field ID .   Example:

We want to update the 123456 in the link below, for instance,  to 678910


"customFields": {
        "CO": {
            "CustObject1": {
                "links": [
                    {
                        "rel": "self",
                        "href": "https://theSite.com/services/rest/connect/latest/CO.CustObject1/123456"
                    },
                    {
                        "rel": "canonical",
                        "href": "https://theSite.com/services/rest/connect/latest/CO.CustObject1/123456"
                    },
                    {
                        "rel": "describedby",
                        "href": "https://theSite.com/services/rest/connect/latest/metadata-catalog/CO.CustObject1",
                        "mediaType": "application/schema+json"
                    }
                ]
            },

We will appreciate any guide/documentation on how to patch the custom object's field and could anyone provide to us examples on how to do the HTTP patch through REST API

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