Let's Reconnect, thank you for making 2022 our best year yet.

After CP3 Upgrade standard/knowledgebase/PreviousAnswers widget is missing. — Cloud Customer Connect

.fullPageLoader { display: none } body.isLoading .page { max-height: initial; height: initial; }

.logo { width: 120px; height: 28px; opacity: 0.6; } .header-container { height: 50px; background: #302D2A; } .logo-container { position: absolute; display: flex; color: #fff; left: 130px; top: 10px; } .logo-container p { margin: auto; padding-left: 20px; } .titleBar-button_fmuucnv.titleBar-button_fmuucnv, .titleBar-button_fmuucnv.titleBar-button_fmuucnv:hover:not(:disabled), .titleBar-button_fmuucnv.titleBar-button_fmuucnv:focus, .titleBar-button_fmuucnv.titleBar-button_fmuucnv:focus:not(.focus-visible), .titleBar-button_fmuucnv.titleBar-button_fmuucnv:active:not(:disabled), .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen, .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen:focus, .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen.focus-visible { color: #fff !important; } .footbar-container { height: 80px; } .footbar-subcontainer { position: relative; height: 80px; background: #CEAA8F; display: flex; align-items: center; justify-content: center; } .footbar-subcontainer p { color: #302D2A; font-size: 20px; margin-right: 10px; } body { font-family: Oracle Sans; } .About.P { background-size: cover; background-image: url(https://us.v-cdn.net/6032253/uploads/815/QURW3A01AKVP.png) } body.Section-Profile .ProfileOptions .ButtonGroup a { background: #302D2A; border-radius: 50px; color: #fff; } body.Section-Profile .Profile dd, body.Section-Profile .Profile dt { color: #100F0E; } .BreadcrumbsBox .Breadcrumbs a { color: #302D2A; font-family: Oracle Sans; } .BreadcrumbsBox { max-width: 1264px; padding-left: 40px; padding-right: 40px; margin: 0 auto; } .ReactionsWrap.H { color: #100F0E; font-weight: 800; } body.Section-Profile .CountItemWrap { width: 95px; margin: 14px; } body.Section-Profile .CountItemWrap .CountTotal { color: #A1ADAF; font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 48px; } body.Section-Profile .CountItemWrap .CountLabel { font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 16px; } .BoxFilter ul.FilterMenu li.Active a{ background: #302D2A; color: #fff; padding: 5px; } .BoxFilter ul.FilterMenu li a{ font-family: Oracle Sans; font-style: normal; font-weight: 600; font-size: 17px; color: #41727E; } @media screen and (max-width: 768px) { .logo { margin: 0 auto; } } @media screen and (max-width: 480px) { .footbar-container { height: auto; } .footbar-subcontainer { display: block; height: auto; } .footbar-subcontainer p { font-weight: bold; font-size: 26px; line-height: 34px; color: #fff; padding: 20px; } }

After CP3 Upgrade standard/knowledgebase/PreviousAnswers widget is missing.

Accepted answer

9

Views

1

Comments

Jul 7, 2020 7:14AM edited Jun 7, 2022 1:21PM in General Technical Discussions 1 comment

Summary

We have upgraded CP2 to CP3 recently, we have observed that after the upgrade PreviousAnswer widget is missing from the standard widget list. Help us to find the missing widget here.

Version

3.8

Tagged:

0

Howdy, Stranger!

To view full details, sign in.

Don't have an account? Click here to get started!

.logo { width: 120px; height: 28px; opacity: 0.6; } .header-container { height: 50px; background: #302D2A; } .logo-container { position: absolute; display: flex; color: #fff; left: 130px; top: 10px; } .logo-container p { margin: auto; padding-left: 20px; } .titleBar-button_fmuucnv.titleBar-button_fmuucnv, .titleBar-button_fmuucnv.titleBar-button_fmuucnv:hover:not(:disabled), .titleBar-button_fmuucnv.titleBar-button_fmuucnv:focus, .titleBar-button_fmuucnv.titleBar-button_fmuucnv:focus:not(.focus-visible), .titleBar-button_fmuucnv.titleBar-button_fmuucnv:active:not(:disabled), .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen, .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen:focus, .titleBar-button_fmuucnv.titleBar-button_fmuucnv.isOpen.focus-visible { color: #fff !important; } .footbar-container { height: 80px; } .footbar-subcontainer { position: relative; height: 80px; background: #CEAA8F; display: flex; align-items: center; justify-content: center; } .footbar-subcontainer p { color: #302D2A; font-size: 20px; margin-right: 10px; } body { font-family: Oracle Sans; } .About.P { background-size: cover; background-image: url(https://us.v-cdn.net/6032253/uploads/815/QURW3A01AKVP.png) } body.Section-Profile .ProfileOptions .ButtonGroup a { background: #302D2A; border-radius: 50px; color: #fff; } body.Section-Profile .Profile dd, body.Section-Profile .Profile dt { color: #100F0E; } .BreadcrumbsBox .Breadcrumbs a { color: #302D2A; font-family: Oracle Sans; } .BreadcrumbsBox { max-width: 1264px; padding-left: 40px; padding-right: 40px; margin: 0 auto; } .ReactionsWrap.H { color: #100F0E; font-weight: 800; } body.Section-Profile .CountItemWrap { width: 95px; margin: 14px; } body.Section-Profile .CountItemWrap .CountTotal { color: #A1ADAF; font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 48px; } body.Section-Profile .CountItemWrap .CountLabel { font-family: Oracle Sans; font-style: normal; font-weight: normal; font-size: 16px; } .BoxFilter ul.FilterMenu li.Active a{ background: #302D2A; color: #fff; padding: 5px; } .BoxFilter ul.FilterMenu li a{ font-family: Oracle Sans; font-style: normal; font-weight: 600; font-size: 17px; color: #41727E; } @media screen and (max-width: 768px) { .logo { margin: 0 auto; } } @media screen and (max-width: 480px) { .footbar-container { height: auto; } .footbar-subcontainer { display: block; height: auto; } .footbar-subcontainer p { font-weight: bold; font-size: 26px; line-height: 34px; color: #fff; padding: 20px; } }