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Knowledge Article: Update 20C - Synchronize Shopping Index Feature — Cloud Customer Connect
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Knowledge Article: Update 20C - Synchronize Shopping Index Feature

Received Response
edited Jul 21, 2020 12:23AM in Self Service Procurement 3 comments


What is the Synchronize Shopping Index feature and why use it?


Customers / Support

There have been many requests / questions around this feature that was recently released as part of Update 20C. This is the Synchronize Shopping Index feature. This article is intended to convey the functional intent of providing this feature and the processes involved in using it.

Business Problem:

This started with very large organizations that tend to maintain item catalogs in external systems that then require updates to Fusion on a periodic basis. This typically is accomplished through a third party integration that invokes PIM's ItemService to push data into Fusion Inventory.These item and /or category updates happen in bulk which when it happens also submits a business event that is consumed by our application, Fusion Self Service Procurement, to synchronize the Text Item Index for Shopping Search.

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