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FedEx Shipment BI Publisher report output format is not accepted by FedEx Shipment Manager

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edited Jul 20, 2020 8:07PM in Order Management

Summary

FedEx Shipment BI Publisher report output format is not accepted by FedEx Shipment Manager

Content

Hi,

We have a FedEx Shipment report which we want to use to upload into FedEx Shipment Manager. We then download a file with the tracking number for the sales orders we shipped that day. The issue with that is, the output csv file we export from BIPublisher is not accepted directly by the FedEx Shipment tool. If we do a saveAs of that file as a csv then it works. We have the same file defined for UPS and it works without any issues, its just FedEx file that's an issue. Has anyone encountered this issue? Please advice.

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