You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Data Lifecycle Policies - Transactions of types other than Edit, Status and Queue?

Accepted answer
16
Views
4
Comments
edited Jun 8, 2022 10:31AM in Agent Desktop 4 comments

Summary

Can we purge transaction types other then Edit, Status and Queue using DLP?

Content

There are three options to clean up the transactions table based off of the 'type' of incident transaction, 'Edit', 'Status', and 'Queue'.  Is there a way to purge other incident transactions?  I'm working on implementing DLP and with the rules that are available, it seems like I'll be leaving tens of millions of transaction records behind.  Would love to be educated if I'm missing something obvious.

Version

19B
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!