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Promoting Approval Unit Fails

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edited Aug 5, 2020 8:51AM in Planning

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We have an issue with Approvals in the application. We are unable to change the status in the approval workflow to promote/approve.

Whenever a user clicks the Change Status button it doesn't do anything. Then when they return to the Approvals main screen it says Failed. Gives error:
ADF-FACES-60097
ADF-FACES-60096 server exception PPR

Clicking on the Failed status button shows this error:
Change status failed with the following exception: Exception: %EXCEPTION%

This is no other detailed information to indicate the cause. Security is fine, projects have owners/reviewers.

This affects all users except Admin users. Admin users are able to change status with no error.

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