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Embedded Chat Inlay - error setting custom field for launch-form-fields

Accepted answer
edited Jun 7, 2022 1:21PM in General Technical Discussions 4 comments



I'm trying to use a custom field for embedded chat inlay, release 20B. I've set it up as an attribute in my config file, following the directions in the documentation:

    "inlays": {
      "common": {
        "attributes": {
            "launch-form-fields":["SUBJECT",  "c$person_id""FIRST_NAME*""LAST_NAME*"]
        "strings": {

The standard fields appear, however, this gives me the following error in the javascript console: "Invalid custom field 'c$person_id'"

This is a valid custom field. I've tried with a few different custom fields. I also tried removing the quotes, but of course that results in a JSON parse error.

What am I missing here? 

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