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save&close button to survey page

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edited Jun 8, 2022 8:57AM in Agent Desktop 1 comment

Summary

Business Users want to add a save&close button to survey page to enable agent to continue from he stopped

Content

Business Users want to add a save&close button to survey page to enable agent to continue from he stopped, for example an agent is filling a survey on behalf of a customer and call is dropped , then he want to continue when call the customer again may be after days , so save and close will save the responses that agent entered first time , is there any solution for that case

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