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Setting Incident Custom Attribute from Chat

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edited Jun 7, 2022 1:21PM in General Technical Discussions 5 comments

Summary

I have a custom page to start the chat and would like a way to set an incident custom attribute

Content

Hi, So I have a custom page that does PTA and login the member then redirect them to the chat landing page. Is there a way for me to send a value for an incident custom attribute? 

I'm not using the normal chat launch page rather I'm using a page to PTA the user then redirect to the landing page. I'm able to set the contact but no luck with the incident.

Any help or suggestion?

Thank you

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