You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Setting Incident Custom Attribute from Chat

Received Response
edited Jun 7, 2022 1:21PM in General Technical Discussions 5 comments


I have a custom page to start the chat and would like a way to set an incident custom attribute


Hi, So I have a custom page that does PTA and login the member then redirect them to the chat landing page. Is there a way for me to send a value for an incident custom attribute? 

I'm not using the normal chat launch page rather I'm using a page to PTA the user then redirect to the landing page. I'm able to set the contact but no luck with the incident.

Any help or suggestion?

Thank you

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!