Auto Response email is not getting triggered

Content

Hi All,

Here my issue is, I'm not getting auto response email for some interfaces.

We have 8 interface languages, Only 2 interfaces are getting auto response email

Note:

I have configured the below things:

• standard text
• business rules for sending auto response to customers.
• Enabled Outgoing Email

Is there anything I missed here to configure?

your help would be greatly appreciated

Thanks,

Seethalakshmi S