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Azure SSO

Accepted answer
edited Aug 31, 2020 1:30AM in Agent Desktop 4 comments


Azure SSO for Agent Desktop Console


I just wanted to ask for help for setting up Azure SSO  for Agent Desktop Console. I've configured the following
1. Created a profile for SSO
2. Added a user  to this profile with a valid email which would be used for the authentication
3. Exported the SP Metadata XML file from OSvC
4. Sent the XML and below info to the windows server team
The windows server team is trying to import this XML, but they need the Identifier (Entity ID) from OSvC. I am unsure if this value refers to the EntityId which is found in the Exported SP metadata. Could you please confirm what value should be passed for this field? See attached image

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