Issue With Incident Self Referencing Relationship(Parent Child Relationship)
I have below Requirement Which i am trying to fulfill using Incident Self Referencing Relationship:
1. Establish a parent child relationship in incident object.
2. While creating a new incident, User can associate 2 or More incidents to the parent incident.
3 Show all the associated or related incident in a new tab using Report.
To Fulfill this requirement I have established a Self-referencing relationships between incident object using below Answer Link:
I have attached the relationship screenshot that shows the Association between Incident object.
I have associated the system attribute lookup field in the incident workspace and i am using this lookup field to associate child incident to Parent Incident.