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Want to create a task like custom object

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edited Sep 16, 2020 5:06AM in Agent Desktop 1 comment

Summary

Need to associate multiple record to an incident just like task object.

Content

We have requirement to associate multiple record to an incident just like task object where we can assign that record to an agent have status field also. 

Is there vanilla feature available while creating custom object or any customization is required?

Version

19A
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