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exclude an email from auto reply

Received Response
edited Sep 16, 2020 4:27PM in Agent Desktop 5 comments


We have many many rules that send an auto-reply when an incident is received.  We have one address that we do not want to send an auto-reply to.  I am trying to think of the best way to tackle this.  Any suggestions appreciated. Hoping to not have to edit 100 rules.  

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