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Where and how special response can be used when adding it inside answer

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edited Jun 8, 2022 8:36AM in Agent Desktop 2 comments

Content

1-A short version of the answer that can be used as the excerpt text returned by search results.

2-It can also be used to format the answer content based on how and where the answer displays

so how those 2 points can be done  need more clarification and examples for the above points 

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