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Unable to download BUI extension from Add-in manager

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edited Jun 13, 2022 4:12AM in General Technical Discussions 3 comments

Summary

Unable to download one particular extension from Add-in manager

Content

Hi,

I am trying to download a particular BUI extension from add-in manager and I get the error as shown in attached image. the file 'config/properties.json' is a configuration file created to store workspace configuration properties of the extension.

The initial issue I faced was that this extension couldn't load latest version of code even after clearing cache and browser data. I had to close agent desktop, re-login and then update the latest version again. When I tried to download the extension to see whether it was updated to latest version or not, this error popped up. Anyways, the extension now loads latest version of code in BUI but I still couldn't download it.

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