Chat Embedded Inlay - Populating the Launch Form

Summary

short example on how to populate the launch form within customer portal

Content

The following is an example of exercising the feature to pre-populate the embedded chat with details from the current logged in user when they are on a customer portal page. If not on a CP page, you will need to replacethe various values appropriately.

In this example, there is first a check to see if the end user us logged in, if so then populate the launch form with the appropriate values that you want on the form.

<rn:condition logged_in="true">
                <inlay-oracle-chat-embedded
                    id="chatInlay"