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Toast notification not populating after assigned/reassigned to incidents/ Tasks/opportunities to Age

Received Response
edited Jun 8, 2022 11:32AM in General Technical Discussions 4 comments


Toast notification not populating after Assigned/Reassigned Incidents/ Tasks/ Opportunities to Agents Login in BUI for few of the Agents. And unable to reset LS_NOTIF_RELOAD_FREQ configuration setting


Hi  All

BUI we are facing strange issue in Toast notifications. Few of the Agents are not receiving Toast notifications  and in notifications icon also not displayed.

unable to reset LS_NOTIF_RELOAD_FREQ configuration setting default value to 15 to 5  because LS_NOTIF_RELOAD_FREQ  is not displayed in configuration setting. 

URL followed : notifications

Can i  raise a SR to Oracle to enable/reset LS_NOTIF_RELOAD_FREQ?

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