What's new in Customer Journeys?

Connect and learn more!
CDM Import Tools — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

CDM Import Tools

edited Oct 13, 2020 4:19PM in General Technical Discussions


Oracle is dis-continuing support for File based Data Import. Will the tool still be available after 20D installed?


As per notes in the 20D documentation as well as a screen warning in Manage Import Activities.

"Oracle will discontinue File-Based Data Import support for CX Sales and B2B Service Objects with the 20D Update"

Our Question:

Does this mean that the tool is still available for use and not completely decommissoned?

We have been slow to transition and would like the safety net of being able to use the older method while continuing to master the new tool

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!