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Order Creation Fails With: The configuration cannot be initialized because the item contains an insu

edited Oct 20, 2020 11:45AM in Order Management


PTO: Pick to Order


Hello All, 

I am facing an issue in the configurations of PTO scenarios.

We have a PTO model which is to be sold over the sales order Named as: KIT-0102

Under the option class, we have: ITEM-01 and ITEM-02

and the standard component under class: ITEM-01 as ITEM-01A and ITEM-01B and similarly under ITEM-02 as : ITEM-02A and ITEM-02B 


However, on the sales order when we click on "Config and add" system pops an error : The configuration cannot be initialized because the item ITEM-01 contains an insufficient number of child items.

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