What's new in Customer Journeys?

Connect and learn more!
Post incident with thread notes — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Post incident with thread notes

Received Response
edited Jun 8, 2022 12:10PM in General Technical Discussions 4 comments


Post new incident adding an array of thread notes to the incident.


Hi all,

We will be creating a new incident when a third party application will be passing KV (key/value pairs) to the Oracle REST API and we will capture them in an array, which values will be added to the thread note of the incident.  So when we post the incident, do you know how we can post the thread note in the incident?

thank you,




Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!