Transactional survey is not sent auto after the sr be solved despit of the rule is running and the s

Ajay Yadav-140866 · Nov 4, 2020 1:41PM

go to your survey and check if you launched it or not, please find attached file(if your survey launched then you should see this view), if you see launch button then click once.

Ginger alan · Nov 4, 2020 1:47PM

yes it's launched already

Ginger alan · Nov 4, 2020 1:47PM

yes it's launched already

Ginger alan · Nov 4, 2020 1:49PM

sorry this is the correct screen launched by 0 sent

Ajay Yadav-140866 · Nov 4, 2020 1:51PM

are you able to send proof survey?

Ginger alan · Nov 4, 2020 1:56PM

so please what's the cause for this and this is the mail box for

Ginger alan · Nov 4, 2020 2:00PM

yes but I have 'not done

Ginger alan · Nov 4, 2020 2:09PM

please how can solve this for proofing

Mary Gilbert-114916 · Nov 4, 2020 4:22PM

This is related to the other issue you've posted.

Have Oracle fix the RNMD utility on your site and you should be good to go.

--Mary

Ginger alan · Nov 8, 2020 2:05PM

the Proof message solved but the survey is not sent to contact so can solve this

Transactional survey is not sent auto after the sr be solved despit of the rule is running and the s

Answers