Incident UpdatedBy - ConnectPHP
Summary
How can we get information about Incident UpdatedBy in ConnectPHPContent
Hi,
We are business requirement to get agent name who last updated the incident. In ConnectPHP, For Incident Object CreatedBy field is there but it seems UpdatedBy field is not exposed in ConnectPHP. I also tried using Business Rule but UpdatedBy field is not there as well.
Does anyone has any idea or workaround for UpdatedBy field ?
Appreciate your response
Version
Oracle Service Cloud 20 C
Tagged:
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