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Edit threads using REST APIs

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edited Nov 9, 2020 3:35AM in Agent Desktop

Summary

Edit threads using REST APIs

Content

Hi everyone,

There's a new feature in 20C for editing customer threads via REST APIs.  Has anyone attempted to do this yet?

If so, I would like to hear from you. Thanks. 

Cheers, Jeff

https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/service/releases/20C/20C-service-wn.htm#F15318

Version

CX-20C
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