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Data Life Cycle policy in Agent Desktop

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edited Nov 9, 2020 2:47PM in General Functional Discussions 1 comment

Summary

Data Life Cycle policy in Agent Desktop

Content

Hi Folks,

Is there any way to disable the existing Data Life Cycle policy? If not how to create a new policy where no incidents or transactions should not be archived or purged for at least 8 years?

Thanks

Thiyag

 

Version

20A

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