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Unable to see the attachment counts in the incident WorkSpace

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edited Nov 16, 2020 11:43AM in Agent Desktop 5 comments

Summary

Attachment Counts in Workspace B2C version 20 C

Content

Hi, 

When i am adding a new attachment to the incident, in the paper clip icon, I used to see the number of attachments that are available. But, now the paper clip is visible and the count is missing. How do I reset it back to the old style so that I can see the count of attachments? Please find the attached for more clarity

 

Boby

 

 

 

Version

B2C 20 C

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