Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Unable to see the attachment counts in the incident WorkSpace — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to see the attachment counts in the incident WorkSpace

Received Response
23
Views
5
Comments
edited Nov 16, 2020 11:43AM in Agent Desktop 5 comments

Summary

Attachment Counts in Workspace B2C version 20 C

Content

Hi, 

When i am adding a new attachment to the incident, in the paper clip icon, I used to see the number of attachments that are available. But, now the paper clip is visible and the count is missing. How do I reset it back to the old style so that I can see the count of attachments? Please find the attached for more clarity

 

Boby

 

 

 

Version

B2C 20 C

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!