You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Monitoring BUI Usage

Accepted answer
23
Views
6
Comments
edited Nov 20, 2020 2:28PM in System Admin and Configuration 6 comments

Summary

Is there a way to see how many agents are using BUI vs. RightNow?

Content

Hello,

I searched around in the analytics and didn't come across a report I could use to know how many people are using BUI vs RightNow on our system. Is there a way to do this?

Thanks you,

Scott

Version

20B

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!