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Monitoring BUI Usage

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edited Jun 8, 2022 11:32AM in General Technical Discussions 6 comments

Summary

Is there a way to see how many agents are using BUI vs. RightNow?

Content

Hello,

I searched around in the analytics and didn't come across a report I could use to know how many people are using BUI vs RightNow on our system. Is there a way to do this?

Thanks you,

Scott

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