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Send Surveys From Report

Received Response
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edited Jun 8, 2022 8:57AM in Agent Desktop 2 comments

Summary

Send Surveys From Report to customers

Content

Hi ,

I want to send surveys to Customers from Reports. Is there a way I can try this option? I have business requirement to validate certain rules before sending it. This report should be generated only after 96 hours of solved status.

 

Regards

JAgadeesh G

 

Version

20B

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