You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can't reach this page error when logging in via SSO

Question
30
Views
0
Comments
edited Dec 24, 2020 5:12PM in Agent Desktop

Summary

Can't reach this page error when logging in via SSO

Content

Periodically we receive reports of Oracle Service Cloud users receiving a message using SSO. This is typically after they have not logged into RNT or been on their computers for a day or more.

This is via SSO this occurs and the message is:

Can't reach this page. Make sure the web address is correct. Search for this site on Bing. Refresh this page.

Our IT said this was due to the option in Windows 10 for quick startup but even after shutting down or rebooting, they still have this error. Sometimes after they reboot 6+ times, it magically logs them in.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!