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GetFileData with Java Axis2 not working with large files

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edited Dec 28, 2020 10:24PM in Integrations and APIs

Summary

Files larger than 25KB are not downloading using the GetFileData operation with the Java Axis 2 library

Content

Hi,

We are following the Connect Web Services for SOAP documentation and following the GetFileData operation guide in order to download a bunch of files from our RightNow service. I've been able to use the sample code in order to download files using the guide at https://documentation.custhelp.com/euf/assets/devdocs/cloud20c/Connect_Web_Services_for_SOAP/Default.htm

I am not able to use the GetFileData operation for files that are larger than 25KB with the Axis2 library. For all files that are larger than 25KB, I get the error message: Axis exception encountered: The server ***** failed to respond.

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