BUI - Fetch thread headers
Summary
Fetch Customer name, Account name + date of incident threadsContent
Hi,
I am new to BUI extensions. I apologize in advance if this question was already addressed.
I am trying to retrieve the full incident thread (including open notes and responses). I would also like to retrieve the thread headers with the customer name, account name, and date.
I was able to get the content, but unable to get the headers. How can I accomplish this?
I attached a code sample of what I have already tried.
Thank you,
Eitan
Version
20BCode Snippet
//first attempt ORACLE_SERVICE_CLOUD.extension_loader .load("Global Extension", "1") .then(function (extensionProvider) { extensionProvider.registerWorkspaceExtension(function ( workspaceRecord
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