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XML issue while uploading data

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edited Jan 21, 2021 1:45PM in Agent Desktop 1 comment

Content

Hi 

I have Uploaded certain records and faced XML error. The Error is because the special characters But the customer want to upload the record with the special character

Kindly suggest and what need to be done. Special character are '–'.

 Thanks,

Muthu E

Version

19D

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