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Is B2C service same as Service Cloud. If yes then what application available for Fusion customer ser

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edited Jun 8, 2022 10:31AM in Agent Desktop 4 comments

Summary

Require a fustion application for contact center setup

Content

Need to know what application can provide Contact center functionality like Oracle service cloud but fusion based . OSvC is not fusion based so cannot be deployed in countries without data centers which is now a compliance regulation for lot of countries.

Kindly help.

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