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Integrate Digital Assistant with Oracle CX Sales Cloud

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Learn to activate the Fusion Applications digital assistant in your CX Sales instance. You will also learn to set up the Bot and create a channel in Microsoft Teams in this new course.

You'll discover how to -

  • Enable your users to access CX Sales data through a conversational interface called chatbot.
  • Extend the skills in Digital Assistant.
  • Configure the Web hook URL in Microsoft Teams.

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