You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

issue with html text when updating a text/area field

Received Response
8
Views
2
Comments
edited Feb 1, 2021 2:22PM in Integrations and APIs 2 comments

Content

Hi, we have created a customized text/area field on the incident called clz_note. When sending text into this field via a soap integration (I.CustomFields.c.clz_note (in Connect Object Explorer entity format)) it shows the text with some html tags, and does not show the actual character, in this case Swedish. Result ex.

 Redan påbörjad i annat ärende. Erika Ekström_

Is there anyway to find out which datatype this field has in the db?

Anyone have any idea of how to resolve this? I have looked through the community and the help with out any luck. 

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!