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How to process “Fulfillment Line Status Update” event in OIC — Cloud Customer Connect
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How to process “Fulfillment Line Status Update” event in OIC

edited Feb 10, 2021 7:24AM in Order Management


How to process 'Notify External System' - “Fulfillment Line Status Update” event in OIC



I have issues subscribing “Fulfillment Line Status Update” event using OIC. So far I performed the following:

1) Tested that I receive events in general. I enabled the 'Order Header Status Update' event and subscribed to it in OIC using ERP Adapter. I can successfully receive events when order header status changes so that I have all proper configurations like CSF in place.

2) For “Fulfillment Line Status Update” I modified my orchestration process to set 'Notify External System' for specific statuses

3) I defined a connector under the "Manage External Interface Web Service Details" task in Setup and Maintenance. For testing purposes, I provided a Connector URL of my OIC integration from step #1

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