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How to make Products/Categories mandatory for an answer — Cloud Customer Connect
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How to make Products/Categories mandatory for an answer

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edited Feb 10, 2021 1:17PM in Agent Desktop

Content

Hi All,

I am trying make the Products/Categories mandatory for an answer from BUI addin.

I tried using Answer.ProdCat.Categories or Answer.Products or Answer.map_prod_lvl1_id or Answer.map_prod_hierarchy all these fields

nothing worked.

Can someone please suggest me on this.

thanks,

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