You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

SLA is not working on BUI

Received Response
16
Views
1
Comments
edited Feb 17, 2021 1:00PM in System Admin and Configuration 1 comment

Summary

For an Incident, SLA Instance dropdown shows No Value on BUI however it shows name of SLA on console

Content

For an Incident, SLA Instance dropdown shows "No Value" on BUI however it shows name of applied SLA on console.

Version

Oracle Service Cloud 19D (Build 263) Browser UI Version : 3.21.02.08-b0001

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!