Dynamic Menu field displayed id's instead of name field( lookup)
We are using latest version(20 D) of Oracle Service Cloud. and we created an Object (Product group ) and made it as dynamic menu and added in Incident object as a menu field and changed Name field as a Lookup name .
In Incident workspace/ Workspace rules, Product group menu field value displayed as a id instead of Name.
In Rest API URL lookup displayed as name field. .
Same way other objects like Product and Program versions etc. changed as Dynamic menu and working as expected.
Is it's product issue or missed anything.
Thanks in advance.