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Missing Control in the "Runtime Options" menu on the Browser UI reports — Cloud Customer Connect
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Missing Control in the "Runtime Options" menu on the Browser UI reports

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edited Feb 28, 2021 4:28PM in Agent Desktop 1 comment

Summary

The "Default Settings" button is missing from the vertical ellipsis of generated reports

Content

The "Default Settings" button is missing from the vertical ellipsis (⋮) of generated reports.
This prevents users from saving their preferences regarding the report appearance (i.e, display and data settings or column formatting)
The "Default Settings" feature is explained here under Save Display and Data Settings.

Is there a way to add the button to the reports?

(see attached screenshot)

Version

Oracle Service Cloud 20B (Build 266) Browser UI Version : 3.21.02.12-b0003
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