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Check out the Unboxing Series for new features and tips and tricks in Agent Browser UI for B2C Servi — Cloud Customer Connect
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Check out the Unboxing Series for new features and tips and tricks in Agent Browser UI for B2C Servi

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edited Mar 1, 2021 3:53PM in Agent Desktop

Summary

These quick videos highlight new features and functionality in the latest releases of B2C Service.

Content

Check out the Unboxing Series on YouTube for quick tips and tricks for Agent Browser UI in B2C Service. For the 20D release, we have videos on:

  • Adaptive reports and dashboards (2:18)
  • Decimal attribute (4:27)
  • Forward note (2:43)
  • Respond to all (2:19)
  • Workflow client type (3:08)
  • Workflow create in subtabs (1:45)

Check out the videos here: 

 

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