Multiselect capability using BUI Workspace Extension

Content

This article is being written to implement a multiselect capability on B2C Service reports using BUI Extensibility framework.  The BUI extension will help to associate any standard object with a list of custom objects by just clicking a checkbox. This article will provide detail instructions for configuring a BUI extension with a sample use case along code snippets.

 

Sample use case :   Associating Order line items with incident

Consider a scenario where an order is having a set of order line items. When an incident is created against the order and the incident needs to be connected to few of the order lines, then this extension is helpful in such scenarios. We will be explaining how we can use this extension in relating order lines and the incident.