Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Create an Unpublishing Note in Knowledge Advanced — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Create an Unpublishing Note in Knowledge Advanced

Received Response
10
Views
1
Comments
edited Jun 8, 2022 8:36AM in Agent Desktop 1 comment

Content

Hi all

We are wanting to track the reason that articles are unpublished. Currently we are having to edit the articles, update the Reason for Edit field, Save and then Unpublish.

I'm hoping there is a more elegant solution than this 

We have looked at work flows, however these all look forward moving i.e toward publishing. Also we already have a review/publish workflow on all pages, an it doesn't look like you can put 2 work flows.

I don't know if there is a configuration option I am missing, of if this needs to head to the idea lab 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!